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Can't configure hotspot - says contact carrier

AreebS8196
Newcomer

Hi, it wont let me set up my personal hotspot, it said I need to contact the carrier

1 REPLY 1

dalyer
The Legend
The Legend

Are you using an iPhone by any chance?

If so then see the section titled "A note about personal hotspot setup on iPhones" here:

If that doesn't help then you'll need to contact 48 support for further assistance.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.