Bought €10 credit but it's not showing on my account

[Hwangc3141]

i got 10 credit from my card but it won’t show here that i have the credit and it’s taken out of my bank account t

[dalyer]

I presume you mean €10 cash credit as opposed to membership or add-ons?

Cash credit should appear on your My48 account Dashboard:

• https://48.ie/my48

And can be used to buy membership, add-ons etc and pay for calls/texts/MMS not covered by membership/add-on allowances.

• https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268

What does your Transactions page say about recent payments?

• https://48.ie/my48/transactions

If you did buy cash credit of €10, it is not showing on your account, and it has been taken from your card/bank account then you'll need to contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com

[Hwangc3141]

i am still waiting on the 10 euro credit please and thank you

[dalyer]

Did you read my previous reply?

• https://community.48.ie/t5/Internet/Bought-10-credit-but-it-s-not-showing-on-my-account/m-p/61756/hi...