Abo funktioniert nicht

[PascalK1397]

Hello, I purchased a subscription from you yesterday. Unfortunately, it's not working. Can you tell me what I can do? Pascal Kettner

[dalyer]

You'll need to provide a bit more information than that if you want assistance from the Community Forum.

When was everything working ok last or are you a new 48 subscriber? 

If the latter then...

Did you successfully activate the SIM?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Is your phone unlocked for use on any network?

• https://48.ie/unlock-your-phone

Are there any error messages on your phone or when you log into your My48 account?

Is anything working?

Connection to the 48 network - i.e. signal bars? 

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data? 

Did you buy a membership plan on order to use outgoing services other than the free Introductory 1GB of 4G mobile data?

If you need to contact 48 support about this then see the links in my signature below.