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Internate not working

Yesterday I make recharge but still mobile internet not working. Normal voice call is going well.
1 REPLY 1

dalyer
The Legend
The Legend

What exactly do you mean by "recharge"?

Did you buy a membership plan? 

What does your Transactions page say about your payment?

Do you have an active membership plan on your My48 account dashboard?

Is it the unlimited data €12.99 plan or one of the cheaper legacy plans with a limited mobile data allowance?

Could you have used up you mobile data allowance and need to buy a mobile data add-on?

When was mobile data working ok last? 

Are your APN settings still configured correctly?

Are incoming and outgoing calls working ok? 

Are incoming and outgoing texts working ok? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).