23-06-2015 02:17 AM
23-06-2015 09:54 AM - edited 23-06-2015 09:57 AM
What does your online account say about your current membership status and expiry date?
Does it also list a next membership and start date in the Membership Planner section?
Perhaps your current membership is still active, your new membership has stacked and you have used up your data allowance on your current membership?
Refer also to this post in case it helps:
http://www.48months.ie/help#ask-a-48-agent
Hope this helps.
08-07-2015 02:07 PM
Did that help at all?