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I just changed over my number with my new SIM Cars. I paid my monthly fee, which is now confirmed when I log in, but I keep getting an "SIM Unrecognised" message. I left it for a couple of hours and can now get in. I have no service though. My phone ...

I received my new Sim yesterday and sent a request to keep my old number. I received an email today and I responded and logged in and was then advised of a new number. Why is this the case and do I have to now order a new Sim (I'm not prepared to los...