@JamesC6091 wrote:The web chat option sometimes appears on the righthand side of the page ...a little Webchat box appears and click on that. You're right though..the website user experience is terrible. James, on the righthand side of what page?
"I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here." The link in that sentence is not a link to a chat facility.
I'm having a similar problem. I've been trying to contact someone from 48 for the last 3 days with no success. Is there a live chat function? Emails just seem to go into a black hole. This has to be the worst customer service I've every encounter...
I'm also waiting for my old number to port to 48. There's a problem but I can't access the details page to re-enter the relevant data - the website is atrocious. Where is the WebChat function? I've gone to the help page and found "Web Chat - we ca...
