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Credit card expired and membership plan didn't renew

SinadK0527
Newcomer

Hi, My credit card expired and my plan was cancelled. I was on the 7.99 all you can eat plan. Same thing happened with my daughter on gomo but they didn't cancel her plan and she just updated card details and stayed on plan. Can I be reinstated on my original plan please?
I have recently recommend 48 to another family with teenagers and have another daughter signing up soon. Hoping you will honour the original plan and not penalise us for the credit card expiring.

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