Dear Customer Care Team,

I hope this message finds you well. I recently came across your enticing offer of the All Data 200GB €12.99 Plan, which includes a month of free service upon signing up. However, I noticed that there is also a one-time activation fee of €12.99 associated with this plan.

Upon reviewing similar offers from other networks, it appears that they do not impose such an activation fee for SIM-only services. Considering that the infrastructure provided by your company seems minimal, I am curious about the rationale behind this activation fee.

Could you please clarify why there is an activation fee equivalent to one month's service when your service primarily involves providing a SIM card via post? This information would greatly assist me in understanding the value proposition of your service compared to other options in the market.

I appreciate your attention to this matter and look forward to your response.

Best regards,

Aindriú