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[Resolved] Card payment issues on website

care_crew
Crew
Crew

Card payment issues on website reported on 08/08/13.  Reports of a "credit card not valid" message

 

Hi guys,

 

We are currently experiencing some issues accepting credit and debit card payments on our website. 

 

Some of you have reported getting a “credit card is not valid” error message when trying to buy from a debit or credit card.

 

Our techie guys are working on fixing this and we’ll keep you updated here on the Community.

 

Thanks for bearing with us while we get this resolved.

 

the 48 care crew

 

 

Most recent update:

08/08/13 - 16:40

 

Sorry for the wait folks.  Good news though as the payment issue has been fixed.  Can you give it a try now.  If you have any further problems get straight back to me ~ Damian @ the 48 care crew



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51 REPLIES 51

Anon
Not applicable
Neither chrome or dolphin worked for me, but I downloaded opera mini just for this and it worked fine, give that a try

As I mentioned elsewhere Dolphin browser on my Android phone didn't work.

Neither did Chrome on a Nexus tablet - failed in a slightly different way.

Only Chrome on Windows 7 worked in the end.

As I said it seems to be a bit hit and miss for some reason...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.