05-10-2022 04:58 PM
I am locked out on my phone , the puck code will not let me unlock the phone or the pin code either can you send me a new puck number and probably new pin number many thanks
05-10-2022 09:04 PM
See here
https://community.48.ie/t5/The-Knowledgebase/I-forgot-my-PIN-or-need-my-PUK/ta-p/256
If that doesn't help then you'll have to contact 48 support.
See the link in my signature below or email them at support@48months.zendesk.com