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Can't make/receive calls - was working OK a few days ago

AngelaP1141
Newcomer

yesterday - last edited yesterday by The Legend

Hi,

 

My phone stopped working on Sunday, it seems the sim card might need to be replaced

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1 REPLY 1

dalyer
The Legend
The Legend

yesterday

Do you have an active membership plan?

What happens when you try to make a call?

Any error messages?

Can you send/receive texts and use mobile data?

Do you have a connection to the 48 network - i.e. signal bars?

If not then what happens if you do a manual search for networks? 

Can you see and connect to 48?

Can you try the SIM in another unlocked phone?

If you need a replacement SIM then see here:

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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