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network not working on s3 galaxy

quinington
Newcomer
Just came back from a month travelling. Bought a new membership but it still isnt connecting to 48. Keeps saying unable to connect try again later. Tried turning it on and off and taking out battery and sim no joy. Anyone know what i must do to fix it?
5 REPLIES 5

dalyer
The Legend
The Legend
Seems to happen with Samsung Galaxy phones for some reason.
Reconfigure your settings and see if that helps.
Follow the instructions here

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

quinington
Newcomer
No 😕

Are you 100% sure that your internet/APN settings are correct and data roaming is enabled?

What networks do you see when you do a manual scan?

Can you see 48 and connect to it?

If not what error message(s) do you get?

Does anything work at all or are you simply not getting ANY connection to the 48 network?

Can you try your SIM in another unlocked phone?

Have you tried contacting 48 support for assistance?

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.