When was everything working ok last?
Do you have an active membership plan?
What exactly do you mean by "Mobile network is not working" and "not getting signals"?
What exactly is/isn't working now?
Connection to the 48 network - i.e. signal bars?
Incoming/outgoing calls?
Incoming/outgoing texts?
Mobile data?
If you have no signal bars then what happens if you do a manual search for networks?
Can you see and connect to 48?
If not then what happens?
Any error messages?
Is your phone unlocked for use on any network?
What happens when you try to make a call?
Any error messages?
If you need to contact 48 support about this then see the links in my signature below.
