18-10-2024 11:36 AM
Hi Team,
I am new on 48 mobile.
I was with three under +353851
And moved to 48 mobile and I was assigned +353892.
I ported my number and I am under 48 mobile in my profile as +353851
Now, when sending a text message, my number appears as +353892 instead my current number. Can you please check why and where is this behaviour coming from?
@here
Thanks team.
18-10-2024 12:01 PM
What make and model of phone?
Does the correct number appear at the receiving end when you make a phone call?
Is it only when sending text messages that the number at the receiving end is wrong?
Is there any option in the messaging app or phone settings where the wrong number might be configured?
If you need to contact 48 support about this then see the links in my signature below.