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Can't purchase membership - "bundle in progress"


Hi, my name is Dharma Sai and my number is 0831227182. Yesterday my sim port 3 to 48 after I faced an issue when I bought a plan this error message displayed (Sorry you are not allowed to purchase a membership, since you have a bundle in progress).

Please find the attached image for your reference

Screenshot 2024-04-18 101554.png

Please solve my issue As soon as possible.

Best Regards,

M.Dharma Sai.


The Legend
The Legend

This is an issue that hits some customers from time to time for some reason.

You'll have to contact 48 support for assistance with this. 

See the links in my signature below.

It's not a good idea to post personal details such as phone numbers in a public forum like this where anybody can see and use them. You might want to edit your post to remove them especially if it's your son's phone number! 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email ( or phone.