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Voicemail not working after following *004* method

NiallW3421
Newcomer

‎25-11-2021 06:03 PM

Hi I've tried to activate my voicemail using *004*003538351234567#. 

 

When I do this I get a message saying "Call Forwarding Registration was successful"

 

If I try to check the status using *#004# I get a message saying "Call Forwarding Connection problem or invalid MMI code" and my voicemail does not seem to kick in. 

 

I requested a new sim to see if it would help but I am still having this issue. 

 

Can anybody suggest a fix?

 

Thanks 

1 person had this problem.
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dalyer
The Legend
The Legend

‎25-11-2021 06:41 PM - edited ‎25-11-2021 06:45 PM

Did you follow all of the instructions here?

 

https://community.48.ie/t5/The-Knowledgebase/How-do-I-use-my-Voicemail/ta-p/244

 

Edit: oh, just tried *#004# and call to get the status and I get the same error... Man Indifferent

 

You'll probably have to contact 48 support about this. See the link in my signature below.

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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