48 Community

emmaaaa · ‎23-09-2017

Bought the Guido for roaming and calls work butwhen I turn on mobile data it doesn't work 😕

dalyer · ‎23-09-2017

Check your internet settings.

If the APN field has changed from 48months.liffeytelecom.com then change it back to that, save the change and then switch airplane mode on and then off and try data again.

This tweak has worked for some but not all people who have had this data problem while roaming in the EU on a Guido membership.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎24-09-2017

Did that help at all @emmaaaa?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

emmaaaa · ‎25-09-2017

Unfortunately not it still won't work 😕 is there anything else I can do?

emmaaaa · ‎25-09-2017

Is it anything to do with the network mode 2g or 3g or lte 2g (connect automatically) seting under mobile data? Thanks 🙂

dalyer · ‎25-09-2017

You'll have to contact 48 support so.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎26-09-2017

Were 48 support able to help @emmaaaa?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Using samsung a5 roaming Internet not workimg