Unable to connect to a network on a replacement sim card
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16-09-2018 05:43 PM
I just got a replacement sim card but am unable to connect to a network
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16-09-2018 06:19 PM
Did you go through the activation process with the new SIM?
https://48months.ie/activate-sim
Any error messages with the new SIM?
If you manually scan for networks can you see any?
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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16-09-2018 06:31 PM
I have gone through activate sim and have searched manually for networks. Just keeps saying network unavailable please try later and that's to all networks that I can see

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16-09-2018 06:35 PM
So you can see a list of networks but you cannot connect to 48?
You probably need to contact 48 support about this.
See the link in my signature below.
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
