The app doesn't display account replenishment

[AleinikovaK0771]

Hello, I hope you're okay. I paid for the next month's subscription, and the money was charged to my card, but it's not showing up in the app. What should I do next?

[dalyer]

What if you use the website instead of the app? 

(I very rarely use the app since I can do everything that I want on the website and I've always found it more reliable than the app).

Does your My48 account dashboard list an active membership plan and expiry date? 

• https://48.ie/my48

What does your Transactions page say about your recent payment?

• https://48.ie/my48/transactions

Does your Buy Plan page list any stacked upcoming membership plans?

• https://48.ie/my48/memberships

When were you last able to successfully buy a membership plan?

If you need to contact 48 support about this then see the links in my signature below.