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Sim card suspended

NiamhC3134
Newcomer
My sim is suspended. What can I do to get it working a top up my sim
1 REPLY 1

dalyer
The Legend
The Legend

What exactly do you mean by "suspended"?

What exactly are the symptoms of the problem? 

When did you last buy a membership plan?

If it was more than 6 months ago then that's why your simy/account is suspended and you'll need to contact 48 support to see if they can get it working again. 

What happens if you try to buy a membership plan here? 

Any error messages?

Is that's not the issue when you'll need to explain more clearly and in more detail what the issue is.

If you need to contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).