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Says my sim 48 data is locked but i have the unlock button o

MaryB4345
Newcomer
My data not working. Apn looks ok
1 REPLY 1

dalyer
The Legend
The Legend

What do you mean that it's saying "SIM 48 data is locked"?

What is the exact message and where and when does it appear?

What is the "unlock button"?

Is your APN configured as follows?

 

https://community.48.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

Do you have a network connection?

Are calls and texts working ok?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.