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Roaming

Michaels2078
Newcomer
Why will data not work in lanzrote
3 REPLIES 3

dalyer
The Legend
The Legend

Try the links posted here

 

https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56677/highlight/t...

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

CiarnH4537
Newcomer
Hello - not sure how to start a new thread. I am away currently and have used my 10GB allowance. I bought the add on 1Gb €3 which I thought I could use for roaming. I don’t seem to be able to. Is there anything else I need to do?


@CiarnH4537 wrote:
Hello - not sure how to start a new thread. I am away currently and have used my 10GB allowance. I bought the add on 1Gb €3 which I thought I could use for roaming. I don’t seem to be able to. Is there anything else I need to do?

 

According to this data add-ons should work while roaming in the EU/UK is you've used up your membership roaming data allowance.

 

https://community.48.ie/t5/The-Knowledgebase/Roaming-Using-your-phone-abroad/ta-p/53115

 

If that's not what you're seeing then you'll have to contact 48 support and ask them about this. See the link in my signature below.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.