I am now - thankfully! - an ex user of 48, and I am hoping that 48 management reads this. Not sure how to contact them otherwise. Having been a satisfied user for about 10 years, and having introduced four others to the service, I finally had tyo give up this year because of the poor roaming service.
Earlier I took four trips to the UK and Italy, and could not get the roaming service to work satisfactorily. 48 support had me fiddling with various settings on my phone endlessly. Occasionally, I would get some aspect of the service working for a while.
I have no idea why the 48 roaming seems to so complex! It is the same for all the other 48 users that I know. But having to to mess with phone settings to try and use it is no good to me.
I switched to another provider a month ago, and what a relief!! I've been on three trips to the UK since. The phone just works as soon as I turn off airplane mode.
So if any of you are struggling with roaming issues on 48, my advice is to switch providers! 48 do not seem to have the equipment or system to make it work.
