13-03-2018 10:30 AM
13-03-2018 10:42 AM
What do you mean "locked"?
How did you try to activate the SIM?
You may need to contact 48 support about this.
See the link in my signature below.
Hope this helps.
13-03-2018 11:02 AM
13-03-2018 11:13 AM - edited 13-03-2018 11:14 AM
You seem to be using an iPhone?
Is this what you get:
Or this:
Or something else?
Do you get the "Unlock" option?
If so what happens when you tap it?
Can you enter the SIM PIN?
If you don't get it then what exactly does the message look like/read?
A screenshot would be ideal if possible.
Was this iPhone working on 48 before?
Is it unlocked for use on any network?
Hope this helps.
13-03-2018 11:27 AM
13-03-2018 11:29 AM
You can switch SIM PIN locking off if you don't want it.
https://support.apple.com/en-ie/HT201529
Hope this helps.