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Renewed plan today but can't make calls

KEMALY4157
Newcomer

Hi I renew my payment plan today but I can't make a call

6 REPLIES 6

KEMALY4157
Newcomer
Hi I renew my payment plan today but I can't make a call

KEMALY4157
Newcomer
Hi I can't make phone calls any network

KEMALY4157
Newcomer
Hi I can't make phone calls any network

dalyer
The Legend
The Legend

Multiple threads/posts merged - there's no need to create multiple threads and post multiple times about the same issue.

What does your My48 account Dashboard say about your membership plan status and expiry date?

When were you last able to make calls?

What happens when you try to make a call? Any messages?

Can you receive calls?

Do texts and mobile data work?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

i couldn’t make call

You'll need to post a bit more info than that if you want assistance from the Community Forum.

When were you last able to make calls?

What happens when you try to make a call? 

Any error messages? 

Can you receive calls, send/receive texts, use mobile data? 

What does your My48 account Dashboard say about your current membership plan status and expiry date? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.