10-08-2016 07:22 PM
11-08-2016 03:13 AM
11-08-2016 04:33 PM
Is the 5s definitely unlocked to all networks, Gary? Would you be able to test your SIM in another fully unlocked phone to see if the same thing still happens there? If you know any other 48 users, then theirs would be perfect for the job, but any unlocked phone would do the trick. If the same thing happens in another unlocked phone, then it could be a problem with the SIM itself. If you still have trouble after that, then try contacting the guys at the Helpdesk through your 48 account 'Help and Support' section, or else even contact us through our Facebook page and we'll see what we can do.
11-08-2016 08:55 PM
11-08-2016 09:30 PM
12-08-2016 10:50 AM
13-08-2016 01:27 PM
I haven't tried the credit thing yet, it's looking like it's the handset that's faulty at this stage, the sim is working fine in other unlocked phones at the minute!
13-08-2016 06:39 PM
Hi again.
It could be a faulty handset, but did it ever work? have you tried an old Sim (Not 48) and do you know what Network the Handset was previously connected to?
Perhaps the link at the end of this post may assist further, several posts down you will see the reference to a 25c silent SMS, the minimum credit load is €1 on 48, hence the suggestion.
Denise has a really good post in there whereby the reason for all the above is explained thoroughly.
See link:
http://community.48months.ie/t5/Need-Help/iMessage-amp-FaceTime-Activation/m-p/798#M219