Phone number issue

[MaksymilianT4426]

I basically undedstood that don’t move my number means don’t change it, with my just understanding I don’t know what to do and I need my old number as the new one I can’t use. I don’t know what to do and I need my old number that’s all.

[dalyer]

Your post is a bit confusing. 

Maybe you can clarify what you want to do and what's causing you confusion. 

If you get a 48 SIM then by default it comes with a new 089 number that you can use. 

However if you already have a number with another provider and want to port it over to 48 then you choose that option at SIM ordering time or after you gave received and activated your 48 SIM.

• https://48.ie/free-sim
• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

The phone number associated with your SIM is listed on your My48 account:

• https://48.ie/my48/settings/my-details

If your preferred number isn't listed there then use the number porting option to port your actual main number from your previous provider to 48:

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If you need to contact 48 support about this then see the links in my signature below.