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Phone not working when in Canada (Manitoba)

KrzysztofN4748
Newcomer

Hi there, I signed up with 48 a few months ago and recently travelled to Canada from Ireland. I'm not getting any coverage while in Canada, which I need due to expecting to receive a phone call on my irish number soon. Any suggestions? 

 

Thanks 

3 REPLIES 3

dalyer
The Legend
The Legend
I presume you mean that you cannot connect to any local network?
What happens when you try?
When you do a manual scan and try to connect to one of the networks?


If it's an iPhone then try this:

https://community.48.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

Otherwise you may need to contact 48 support.
See the link in my signature below or email them at support@48months.zendesk

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Thanks for the reply, 

 

When I try to manually connect to an available network (I'm in Canada), I cycle through the available networks but it still doesnt pick up 

dalyer
The Legend
The Legend
What make/model of phone?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.