Phone not working when in Canada (Manitoba)

[KrzysztofN4748]

Hi there, I signed up with 48 a few months ago and recently travelled to Canada from Ireland. I'm not getting any coverage while in Canada, which I need due to expecting to receive a phone call on my irish number soon. Any suggestions? 

Thanks 

[dalyer]

I presume you mean that you cannot connect to any local network?
What happens when you try?
When you do a manual scan and try to connect to one of the networks?


If it's an iPhone then try this:

https://community.48.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

Otherwise you may need to contact 48 support.
See the link in my signature below or email them at support@48months.zendesk

Hope this helps.

[KrzysztofN4748]

Thanks for the reply, 

When I try to manually connect to an available network (I'm in Canada), I cycle through the available networks but it still doesnt pick up 

[dalyer]

What make/model of phone?