Phone not working when in Canada (Manitoba)
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19-06-2021 08:18 PM
Hi there, I signed up with 48 a few months ago and recently travelled to Canada from Ireland. I'm not getting any coverage while in Canada, which I need due to expecting to receive a phone call on my irish number soon. Any suggestions?
Thanks
3 REPLIES 3
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19-06-2021 08:49 PM
I presume you mean that you cannot connect to any local network?
What happens when you try?
When you do a manual scan and try to connect to one of the networks?
If it's an iPhone then try this:
https://community.48.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862
Otherwise you may need to contact 48 support.
See the link in my signature below or email them at support@48months.zendesk
Hope this helps.
What happens when you try?
When you do a manual scan and try to connect to one of the networks?
If it's an iPhone then try this:
https://community.48.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862
Otherwise you may need to contact 48 support.
See the link in my signature below or email them at support@48months.zendesk
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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20-06-2021 06:03 PM
Thanks for the reply,
When I try to manually connect to an available network (I'm in Canada), I cycle through the available networks but it still doesnt pick up
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20-06-2021 08:29 PM
What make/model of phone?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.