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PUK code

ellamcgrath
Newcomer
I just got my phone screen fixed and when I collected it the sim was locked. It’s telling me to put in my PUK code which is a 7 number code which it accepts then asks me to enter a new code of 4 digits and confirm that new code, so I go through with those steps and it just tells me then that the code is invalid and I have a certain number of attempts left. Before if my sim locked I only had to enter a 4 number code. Can anyone help please
2 REPLIES 2

dalyer
The Legend
The Legend
See here

http://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/td-p/35067

You can also disable SIM PIN locking of you don't want it on.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @ellamcgrath?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.