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Number didn't port over - why?

anam5211
Newcomer

Tuesday - last edited Tuesday by The Legend

I have asked to move my number but it didn’t. Can you help? It should be 0851151045 and not 0894975577

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dalyer
The Legend
The Legend

Tuesday - last edited Tuesday

You need to follow the instructions here: 

If anything goes wrong then post back with details. 

Note that you need the old mobile provider's SIM installed in the phone and working in order to receive the porting security code. 

If you need to contact 48 support about this then see the links in my signature below.

By the way, it's not a great idea to post your phone numbers in a public forum like this where anybody can see and use them.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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