No service

[elliek]

Hi there,

I'm a 48 Months customer who has been living in the US for the past few months. I just arrived home in Ireland today and put my 48 sim into my unlocked Google Pixel 3a, paid for my membership, yet don't have service. When I try to add a network, it tells me I need to put in my sim but it's in. Any thoughts? Thanks!

[dalyer]

With the recent rollout of 4G on 48 many people had to get new SIMs to get service.

Your best bet is to order a replacement and take it from there.

Unfortunately I doubt that you'll get a replacement this side of Xmas though.

Maybe contact 48 support in the meantime to confirm this with them.

See the link in my signature below.

Hope this helps.

[dalyer]

Did that help at all @elliek?