No internet connection on android phone

[JohnM5643]

As of this morning, I have no Internet/data connection on my phone.
I have restarted my phone but no improvement.
I can make regular gsm calls fine.
Checked my plan online and all seems fine.
Any pointers on what is wrong?

[dalyer]

Are your APN settings still configured correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

Maybe delete any configured APNs and reconfigure them from scratch? 

Did anything change on the phone recently? 

E.g. software update, settings changes, factory reset/restore, new handset, returned from roaming abroad, etc.?

If you need to contact 48 support about this then see the links in my signature below.

[JohnM5643]

Thanks for the response.

Tried to follow the APN guide but the instructions don't seem to match the settings menu/layout on my phone.

Didn't change anything recently, just stopped working this morning.

I'll try the chat support you mentioned above

[dalyer]

What are your APN settings right now? 

Maybe try texting "APN" to 50048 to get the settings sent to your phone. 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

But this may not work for all phones.