48 Community

dodger1234 · ‎05-02-2017

I bought landline minutes and they dintend appear on my account

dalyer · ‎05-02-2017

What does your My48 page say about your account, add-ons and landline allowance balance?

Alternatively dial *100*1# and hit call - what does it return.

What does your My History page say abour recent payments/purchases?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎05-02-2017

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dodger1234 · ‎08-02-2017

To a point. I then went on chat and the problem was resolved

dalyer · ‎08-02-2017

Glad you got it sorted.

What was the problem in case it helps others in a similar situation?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

No credit