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No connectivity after password change request

RavanF5892
Newcomer
Email to change password today and now data not working and WiFi not connecting
3 REPLIES 3

RavanF5892
Newcomer
Email to change password today and now data not working and WiFi not connecting

RavanF5892
Newcomer
Email to change password today and now data not working and WiFi not connecting

dalyer
The Legend
The Legend

Multiple threads merged. 

There's no need to create multiple threads about the same issue. 

I can't see how a request to change your password would have any impact on your mobile data or WiFi. 

When was it working ok last? 

Are your APN settings configured correctly?

Are calls and texts working ok? 

Do you have an active membership plan with a non-zero mobile data allowance balance? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).