Hi, Hoping someone can help please.
I got my 48 SIM today.
I activated it by entering the 6 digit number.
My husband bought me a €7.99 Membership set it to autorenew (I can see that transaction now on the credit card account - its on husbands card etc).
I selected option to port my number (from Virgim Mobile Family Account so there were 2 numbers on the account yesterday, my husband got his ported yesterday so it left mine to be ported today).
I went to port the number on teh 48 website & selected family account.
The onscreen message told me to contact an agent for help & there was a button to click.
I clicked this & nothing happened - no web chat pop up (it worked fine for my husband when he went through the same process yesterday).
So now I have a purchased membership but get a message on the my48 section of the site saying there is a bundle in progress so a membership can't be purchased - but I already purchased it (so something is wrong there).
I also have no way of contacting an agent via webchat to get help porting my number from Virgin Mobile to 48.
Any help appreciated,
Patricia
