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Lost phone, ordered replacement SIM, but then found phone

MiteshD0089
Newcomer

Hello
I lose my phone and I found it now I applied for renew sim card
But I want to active my old Kincardine i don't want to get new sim what should I do now I'm in very big problems even
I can't open my anything my bank and lot's of stuff

1 REPLY 1

dalyer
The Legend
The Legend

What does this mean or is it a typo?

  • But I want to active my old Kincardine

If you didn't choose the "block SIM" option when ordering the replacement SIM then your original SIM should still be working ok.

If you did choose the "block SIM" option when ordering the replacement SIM then your old SIM is no longer any use and you'll have to activate the replacement SIM when you get it. 

I presume that you're saying that your old SIM is no longer working so you presumably chose the "block SIM" option?

See here for more details. 

If you need to contact 48 support about this then see the links on my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).