48 Community

begzter10 · ‎04-09-2017

Lost my fone ordered new sim got it registered it and want to use number o sim that was in fone but dont know how

dalyer · ‎04-09-2017

See here:

Choose the "block" option.

When you get your SIM and new phone you can activate the replacement SIM and continue where you left off with the same account, phone number, membership etc.

You don't want to order a new SIM and activate it as a new rather than replacement SIM which sounds like what you have done?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

begzter10 · ‎04-09-2017

Ya i got a rwplacement sim and put it in new fone i can get into my 48 no bother its just i cant receive calls

dalyer · ‎04-09-2017

Can you make calls?

Can you send/receive texts?

Is the phone unlocked for use on any network?

If you scan for networks can you see and connect to 48?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

begzter10 · ‎04-09-2017

Must put credit in and check if i can make calls

dalyer · ‎04-09-2017

You didn't answer my questions.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎05-09-2017

Any update @begzter10?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Lost my phone want to keep no