Your post didn't really contain any useful information to explain your issue or question @Barbarac4429.
If you want assistance from the Community Forum then you need to explain your issue or question clearly.
E.g. what are you trying to do, what steps are you taking to do it, what happens/goes wrong, any error messages, etc.?
If you want to port a number from another mobile service provider to 48 for use on your account with your SIM then see here:
If that doesn't help then please clarify what your issue/question is.
If you need to contact 48 support about this then see the links in my signature below.
