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I recharged but I can't make calls.

CynaM9363
Newcomer
I recharged but I can't make calls.
1 REPLY 1

dalyer
The Legend
The Legend

What does your Transactions page say about your recent payment?

Does your My48 account dashboard say that you have an active membership plan?

What happens when you try to make a call? 

Any error messages? 

Can you send texts and use mobile data? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).