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I don't have access to my phone or SMS

BarbaraGualC0808
Newcomer
I don't have access to my phone and SMS. I can only use data . I needed for work
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to provide a bit more information and context than that if you want assistance from the Community Forum.

What exactly do you mean by "don't have access to my phone"?

When was everything working ok last? 

What changed in the meantime?

What exactly is/isn't working? 

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data? 

What happens when you try to use an outgoing service that fails? 

Any error messages? 

Do you have an active membership plan in order to use outgoing services other than the Introductory free 1GB of 4G mobile data when you first join 48?

If you need to contact 48 support then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).