Payment for what?
What does your Transactions page say about your recent payment?
What exactly do you mean by "credit"?
Membership plan, add-on, cash credit?
Does your My48 account dashboard list an active membership plan?
What exactly is/isn't working?
Connection to the 48 network - i.e. signal bars?
Incoming/outgoing calls?
Incoming/outgoing texts?
Mobile data?
What happens when you use any outgoing service and it fails?
Any error messages?
When was everything working ok last?
When were you last able to successfully buy a membership plan or other stuff on 48?
If you need to contact 48 support about this then see the links in my signature below.
