7 hours ago - last edited 5 hours ago by dalyer
5 hours ago - last edited 2 hours ago
You don't.
You go to refurbed.ie to do this and deal with them:
I'm surprised that you're asking about this given that you seem to have previously purchased a phone from refurbed.ie?
If you do need to contact 48 support about this then see the links in my signature below.