Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Getting signal abroad

jojo111
Newcomer

‎17-04-2017 10:49 AM

I'm currently abroad in Croatia and I have no phone signal. I have checked my settings, topped up my credit and turned my phone on and off but still nothing. I need contact with home. What is the problem?
0 Likes
2 REPLIES 2

dalyer
The Legend
The Legend

‎17-04-2017 11:19 AM

You seem to be using an iPhone?

If so then it's almost certainly this issue due to the stupid way that Apple do things:

 

iPhone abroad issue

 

This problem hits many iPhone users who try to roam abroad.

You may need to try that setting several times before it works.

It may help to toggle airplane mode on and then off again and then quicly try to "catch" the local network so that you can make the configuration change.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

dalyer
The Legend
The Legend
In response to dalyer

‎17-04-2017 04:38 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes