- last edited on by
dalyer
Since moving to the 48 network, my phone keeps asking for my phone number several times a day, usually just after I unlock the screen:
It is a Samsung A51 5G that I originally purchased from Three. It never did this when I was with Three. The phone works fine with phone calls, SMS and data, so I don't know why it keeps asking for my number.
When I enter my phone number, the pop-up disappears until later in the day the next time I unlock the screen. I also tried dropping the '0' and touching 'Skip', but this screen still pops up later when I unlock the screen. I tried asking on Samsung's forum, but got no answer other than to try my number again.
It's the built-in Samsung Messages App going by the icon in the task switcher:
I might try later switching to the Google messages App as the default SMS app.
Thanks for the link, this now clearly is a bug in Samsung's Messages App.
On that page it mentions: To disable Chat features and return to Text (SMS/MMS) for Samsung Messages, open the app select the three dots on the right-hand side of the screen, then select "Settings/Chat settings." Disable the Rich Communication settings.
I get this far:
When I touch "Chat settings" or that orange 'N' thingy, it just greys out:
It remains greyed out until I close the Messages App. Even then, it just greys out again the next time I try going into that Chat Settings menu. It never shows that menu, so it looks like the only way to get around this problem is to switch to another Messages App, so I'll try changing to the Google Messages App now.
