cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Enter restriction code

smiley_ie
Newcomer

I just setup 48 i get to enter pin which it accepts then it says "Phone restricted undo", Enter restriction code : i tryed PUK1 & 2 it just say "code error" Does this mean phone locked as it was on Vodafone or is "restricted code" to come from 48.

4 REPLIES 4

dalyer
The Legend
The Legend

 

What make and model of phone is it?

Is "Phone restricted undo" the verbatim message that appears?

Sounds to me like it's locked to another network (Vodafone?) and needs to be unlocked before it can be used on 48.

Where did the phone come from?

48 don't provide "restricted codes" and as you know the PIN/PUKs provided by 48 are no use here.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Hi 

Turns out phone was locked. Smiley Surprised

Makes sense.

Did you manage to get it unlocked?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.