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Dropping calls

mildred8251
Regular
Is anyone else having problems with dropping calls,very low coverage I noticed all day today and yesterday. It's doing my head in
5 REPLIES 5

dalyer
The Legend
The Legend

Was everything working fine for you before?

If so when did things start playing up?

Was there any change to your phone before this happeend - e.g. software update etc.?

Are both incoming and outgoing calls affected?

Do incoming/outgoing texts and internet work OK?

 

You should contact 48 support and ask them about this as they may be better placed to investigate/comment:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @mildred8251?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

mildred8251
Regular
Seemingly it's the sim. New one ordered. Thanks

OK - thanks for the update @mildred8251.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

mildred8251
Regular