48 Community

mildred8251 · ‎09-06-2017

Is anyone else having problems with dropping calls,very low coverage I noticed all day today and yesterday. It's doing my head in

dalyer · ‎09-06-2017

Was everything working fine for you before?

If so when did things start playing up?

Was there any change to your phone before this happeend - e.g. software update etc.?

Are both incoming and outgoing calls affected?

Do incoming/outgoing texts and internet work OK?

You should contact 48 support and ask them about this as they may be better placed to investigate/comment:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎16-06-2017

Did that help at all @mildred8251?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

mildred8251 · ‎16-06-2017

Seemingly it's the sim. New one ordered. Thanks

dalyer · ‎17-06-2017

OK - thanks for the update @mildred8251.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

mildred8251 · ‎17-06-2017

Dropping calls