Didn’t get internet

[ShibinT9610]

Hiii,
Myself Shibin Thomas and I am a 48 customer. My phone no. is (089) 472 1951. I charged my phone 12.99 plan on 18/10/2024. I didnt get internet. Kindly do the needful

[dalyer]

First off it's not a good idea to post all of your personal details in a public forum like this where anybody can see and use them. 

What do you mean by "didn't get internet"?

What does your My48 account Dashboard say about your current membership status and expiry date? 

• https://48.ie/my48

If your €12.99 membership plan is active then you have unlimited data.

Are calls and texts working ok?

Did you configure your APN settings so that mobile data will work? 

Text "APN" to 50048 and follow the instructions here to do this: 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

If you need to contact 48 support about this then see the links in my signature below.